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SEES Group Notifies Patients of Data Security Incident

SEES Group has become aware of a data security incident that may have resulted in the inadvertent exposure of patients’ personal and health information.  Although at this time there is no evidence that patient information was actually accessed or viewed, or any indication of anyone’s information being misused, the practice has taken steps to notify anyone who may have been affected by this incident, including sending letters to anyone whose information may have been exposed.

On November 1, 2019, we identified certain patients whose information was contained in an email account that may have been accessed by unknown, unauthorized third party. After identifying potentially suspicious activity, our IT staff immediately began an investigation and engaged computer forensic experts to determine if any information was impacted. After examining the accounts, the investigation determined that your information, possibly including Social Security numbers and treatment information, may have been contained in an impacted e-mail account.

While there is no indication that an unauthorized party accessed or viewed patient information or evidence of patient information being misused, SEES Group remains committed to protecting patients’ information and has taken steps to prevent a similar event from occurring in the future, including reviewing and revising its information security policies and procedures.  Letters sent to potentially impacted patients include additional information about what occurred and a toll-free number where patients can learn more about the incident.  The call center is available Monday through Friday between 8:00 AM to 7:00 PM Central at 833-991-1539.

The privacy and security of patient information is a top priority for SEES Group, which deeply regrets any inconvenience or concern this incident may cause.

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